Privacy Policy

The information we collect depends on how you interact with our Services.

Information You Provide to Us

We may collect information you voluntarily provide, including:

• Name
• Company or organization name
• Email address
• Telephone number
• Billing and shipping addresses
• Account and login information
• Order and quote information
• Product selections, sizes, quantities, and customization instructions
• Artwork, logos, images, designs, and other files you upload
• Proof approvals and requested artwork changes
• Communications with Athens Print Shop
• Campaign or fundraising information
• Pickup and shipping preferences
• Other information you choose to provide

Payment Information

When you make a payment, payment information may be processed by third-party payment providers such as Stripe or Intuit QuickBooks.

Athens Print Shop generally does not store complete payment-card numbers, card security codes, or online banking credentials on our own systems. Payment providers process this information according to their own privacy and security practices.

Information Collected Automatically

When you use our website or applications, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages or features viewed
• Referring pages
• Approximate geographic information derived from an IP address
• Dates and times of visits
• Website and application interactions
• Diagnostic, performance, and error information

We may use cookies and similar technologies to provide functionality, remember preferences, understand how our Services are used, maintain security, and improve our Services.

Our Services allow customers to upload, create, modify, save, and share artwork and custom apparel designs.

We may store submitted artwork and related information as necessary to:

• Prepare quotes
• Generate artwork previews and proofs
• Produce customized merchandise
• Save customer designs
• Process and fulfill orders
• Provide customer support
• Maintain production and order records
• Reproduce previously ordered designs when requested

Some design features may use automated image-processing or artificial-intelligence services to analyze or generate artwork. When these features are used, relevant artwork or instructions may be transmitted to service providers that perform those functions on our behalf.

Customers are responsible for ensuring they have the appropriate rights or permission to use artwork, trademarks, logos, photographs, and other materials they submit.

We may use collected information to:

• Provide and operate our Services
• Create and manage customer accounts
• Prepare quotes and estimates
• Process and fulfill orders
• Create and deliver artwork proofs
• Process proof approvals and change requests
• Communicate about orders, quotes, invoices, campaigns, and customer-service requests
• Process payments
• Arrange shipping and delivery
• Operate fundraising and merchandise campaigns
• Maintain order and production records
• Improve our website, applications, products, and services
• Diagnose technical problems
• Prevent fraud, abuse, and unauthorized access
• Maintain the security of our systems
• Comply with legal, tax, accounting, and regulatory obligations

Athens Print Shop may provide applications or tools, including TimeSync, for authorized workforce and business operations.

When TimeSync or similar workforce tools are used, we may process information such as:

• Employee or workforce identifier
• Name
• Clock-in and clock-out records
• Work dates and times
• Regular and overtime hours
• Timecard adjustments
• Administrative records related to timekeeping
• Technical information necessary to operate and secure the application

This information is used for legitimate workforce-management purposes, including timekeeping, payroll preparation, attendance records, administrative operations, and compliance with applicable recordkeeping requirements.

TimeSync is not intended to collect Social Security numbers, banking credentials, or payment-card information through ordinary timekeeping functions.

If you create or participate in a fundraising or merchandise campaign, we may collect information necessary to create and administer the campaign, process purchases, fulfill merchandise orders, and distribute eligible campaign proceeds.

Campaign organizers may be required to provide additional information directly to a third-party payment provider, such as Stripe, for identity verification and payout purposes.

Athens Print Shop does not need to directly store sensitive bank-account credentials or identity-verification documents when those are collected and maintained by the applicable payment provider.

We may share information with service providers and business partners when reasonably necessary to operate our Services.

These may include providers that assist with:

• Payment processing
• Accounting and invoicing
• Shipping and delivery
• Apparel and product sourcing
• Website and application hosting
• Cloud infrastructure
• Email communications
• Analytics
• Customer support
• Artwork processing and generation
• Campaign payouts
• Security and fraud prevention

Depending on the service being used, these providers may include companies such as Stripe, Intuit QuickBooks, ShipStation, Google, Meta, apparel suppliers, hosting providers, and other technology or fulfillment providers.

These companies process information according to their respective agreements, privacy policies, and applicable laws.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, enforce our agreements, investigate fraud or security incidents, or protect the rights and safety of Athens Print Shop, our customers, or others.

Athens Print Shop does not sell personal information for money.

We do not provide customer contact information to unrelated third parties for them to independently market their products or services simply in exchange for payment.

Certain advertising, analytics, or online technologies may be treated as “sharing,” “targeted advertising,” or similar activity under some privacy laws even when information is not sold for money. Where applicable, we will provide legally required choices concerning those activities.

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning
• Maintain sessions
• Remember preferences
• Measure website traffic
• Understand how visitors use our Services
• Diagnose errors
• Improve performance
• Measure advertising or marketing effectiveness

Third-party services, such as Google or Meta services where enabled, may also use cookies or similar technologies subject to their own privacy policies.

You may be able to control certain cookies through your browser or device settings.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining business and production records, supporting customers, complying with accounting and tax requirements, resolving disputes, preventing fraud, and satisfying legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Order, invoice, artwork, proof, payment-status, and production records may be retained as part of our ordinary business records even after an order has been completed.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, network, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should notify us if they believe their account or information has been accessed without authorization.

Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our general consumer Services.

If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how personal information is used or disclosed
• Certain choices regarding marketing or advertising communications

Some information may need to be retained for legitimate business or legal purposes, including completed transaction, accounting, tax, fraud-prevention, production, and legal records.

To make a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

We may send transactional communications concerning quotes, proofs, orders, invoices, payments, shipping, campaigns, account activity, and other Services you request.

Transactional communications are different from promotional marketing messages and may be necessary to provide the Services.

Where required, marketing emails will provide an appropriate method to unsubscribe from future promotional communications.

Our Services may contain links to or integrate with third-party websites, applications, payment processors, shipping providers, social networks, or other services.

Athens Print Shop is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information directly to them.

We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy. Material changes may also be communicated through our website or other appropriate means.

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

Athens Print Shop Athens, Georgia Email: Use the contact information provided on our website.