Terms of Service
The policies that govern custom apparel and screen printing orders with Athens Print Shop. Last updated August 2026.
Overview
These terms govern all custom apparel and screen printing work performed by Athens Print Shop ("we", "us"). By requesting a quote, approving a proof, or placing an order, you ("you", "the customer") agree to the terms below. A quote or invoice may include additional project-specific terms, which control in the event of a conflict.
Quotes & Estimates
All quotes are estimates based on the garment, quantity, print locations, and ink colors provided at the time of quoting. Prices are valid for 30 days. Final pricing is confirmed at proof approval and may adjust if quantities, garment styles, or artwork change after the quote is issued.
Payment Terms
A 50% deposit is required to begin production and is non-refundable once materials are ordered or screens are burned. The remaining balance is due before shipment or pickup. New accounts and orders under $500 may require payment in full upfront. We accept major credit cards, ACH, and approved business checks. Late invoices are subject to a 1.5% monthly finance charge.
Production & Turnaround
Standard turnaround is 7–10 business days for screen printing and 3–5 business days for DTF, counted from proof approval and payment. Turnaround times are estimates, not guarantees, and do not include shipping transit. Rush orders carry an additional fee and are subject to press availability.
Artwork & Proofs
You are responsible for ensuring you have the rights to use all submitted artwork. We provide a digital proof for every order; production begins only after you approve the proof in writing. Approved proofs confirm layout, color, and placement. Minor color variation may occur between proof and final print, particularly with DTF and Pantone-matched inks on different garment colors.
Revisions & Approvals
Each order includes up to two rounds of proof revisions at no charge. Additional revisions are billed at our hourly design rate. Once a proof is approved, changes to artwork, garment, or quantity may result in additional setup fees and reset the production timeline.
Cancellations & Refunds
Orders may be cancelled free of charge before proof approval. After approval, the 50% deposit is non-refundable because materials and screens have been committed. Orders cannot be cancelled once production has begun. Refunds or reprints are issued only for defects attributable to our work (see Defects & Returns).
Shipping & Fulfillment
We ship via standard carriers; shipping costs and transit times are separate from production turnaround. Risk of loss passes to the customer upon handoff to the carrier. Local pickup is available by appointment at our Athens, GA shop.
Defects & Returns
Because every order is custom-printed, finished garments cannot be returned for exchange or refund except for manufacturing or printing defects. Report any defects within 7 days of receipt with photos. We will replace defective garments or reprint the affected pieces at our discretion. Garments worn, washed, or altered are not eligible.
Limitation of Liability
Our liability is limited to the amount paid for the affected order. We are not liable for indirect, incidental, or consequential damages, including lost revenue or event timing, arising from delays or defects. We are not responsible for artwork provided by the customer that infringes third-party rights.
Governing Law
These terms are governed by the laws of the State of Georgia. Any disputes will be resolved in the courts located in Athens-Clarke County, Georgia. We may update these terms at any time; the version in effect at the time of your order applies.